Frequently Asked Questions
Everything you need to know about your HUNI Design experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our returns portal to generate a prepaid shipping label and initiate your exchange or refund.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at the heart of HUNI Design. We prioritize organic cotton, recycled fibers, and ethical manufacturing processes to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, modifications can only be made within 60 minutes of purchase. Please contact our support team immediately for assistance.